How many patents does
Genesys Telecommunications Laboratories have?
patents
1,486
families
291
granted
487
applications
999
US
959
EP
170
WO
157
CN
68
KR
39
JP
9
RoW
84
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The report contains ten-year analysis with the following sections
- patent filing analysis
- worldwide filing analysis
- patent family analysis
- application analysis
- granted analysis
- classification analysis
- citation analysis
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Genesys Telecommunications Laboratories
Top ten assignees appearing on patents
Genesys Telecommunications Laboratories
The top ten patent families are
|
Title of patent family (most common patent title) |
Family members |
Filing year |
|---|---|---|
| system and method for encrypting and recording media for a contact center | 33 | 2013 |
| dynamic management and redistribution of contact center media traffic | 24 | 2012 |
| dialed string matching and call cost minimization in dial plan | 24 | 2012 |
| intelligent automated agent for a contact center | 23 | 2013 |
| multimodal interactive voice response system | 21 | 2010 |
| method and system for establishing and managing trust metrics for service providers in a… 🛈 | 18 | 2007 |
| system and method for dynamic configuration of contact centers via templates | 18 | 2012 |
| method and system for integrating an interaction management system with a business rules… 🛈 | 17 | 2008 |
| system and method for call and data matching in a contact center | 15 | 2012 |
| methods and apparatus for inserting content into conversations in on-line and digital en… 🛈 | 15 | 2010 |